Privacy Policy
This privacy policy applies to the website of Oakhurst Feed & Pet Supply.
Revised: December 14, 2009
Oakhurst Feed and Pet Supply is very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust.
At Oakhurst Feed and Pet Supply, we are committed to honoring and respecting your individual privacy. The following paragraphs describe our privacy policies regarding the personal information you provide us as well as information we collect about how our visitors use our site.
PERSONAL INFORMATION
Oakhurst Feed and Pet Supply offers two shopping options that allow you to choose how much information you wish to share with us for your shopping convenience.
- Shop Anonymously - None of your personal information is stored and all information you will be asked for your shipping, billing and credit card information each time you proceed through our Checkout procedure.
- Registered User - Register to store your billing and shipping information on our server for your convenience. Your Bill-To and Ship-To information is pre-filled in the appropriate areas in our Checkout procedure. Also as a registered user you may view order details under the "Order History" link that is available when you are logged in. Registration is free and you will not be asked for any credit information.
The information you provide for with your registerional is protected by the personal password you select, along with your User ID, so that only you have access to your account information.
You are free to change your shopping convenience preference at any time by logging in or logging out of your account. Please note if you are not logged in when you place your order you will not be able to look up the details of that order at a later time on the website.
We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/sale newsletters.
We will always try to contact you by phone if we have a question about an order you placed. If we are unable to reach you by phone, we may also try to contact you by email.
You may opt out at any time from any or ALL newsletters in the series, by using the unsubscribe links provided in every newsletter issue.
QUESTIONS OR CONCERNS
If you have a question about our privacy policy, would
like to dispute any information collected or to report any known or suspected privacy or security breaches, or to submit privacy-related questions or complaints, please contact us in one of the following ways and we will respond within five (5) business days of receipt of your inquiry.
- E-mail: info@OakhurstFeed.com
- Regular Mail:
Oakhurst Feed Store & Pet Supply
Attn: Customer Service
40119 Enterprise Drive
Oakhurst, California 93644 - Phone: 559.683.7977
Please be sure to include your full name, address, phone number, and e-mail address (if applicable), and specifically describe your concern so that it may be appropriately addressed.
contact us using the above information.
INFORMATION WE COLLECT
Because we want to demonstrate our commitment to our users’ privacy, we disclose all of the information we collect, why we collect it, and what we do with the it.
Information is collected for the following purposes.
- Completing an activity or transaction
- Website and system administration
- Research and Development
- Tailoring content according to user interests
- Contact users for marketing
- Telemarketing
The following organizations have access to the information we collect.
- Ourselves
- Authorize.net our payment processor (for the purpose of completing online purchases)
COOKIES
Our web site uses cookies to enhance how it operates and ensure we better serve our visitors.
Our servers automatically collect logs that may record statistical information such as visitors' IP addresses, type of operating systems, time of visit, web pages requested, etc., and identify categories of visitors by items such as domains and browser types. These usage statistics are are used to improve our websites and maintain site security.
The website collects the following types of information.
- Web site issued unique identifiers
- Purchase information
- Words contained in a communication
- Web Navigation information
- Computer system information
- Information about interactions with the web site
SECURITY OF PERSONAL INFORMATION
Oakhurst Feed Store and Pet Supply strives to maintain internal controls and procedures to ensure that the personal information you share with us is handled in a safe, secure and responsible manner. Whether you are shopping online or in our retail stores, we have security measures in place to help protect against loss, unauthorized access, and alteration of the information in our control. We will only disclose such information to employees and authorized service providers who require such information for the purposes described in this Policy.
SECURE ONLINE SHOPPING
The web site takes every precaution to protect your information. When you submit sensitive information via the web site, your information is protected both on-line and off-line.When our order form asks you to enter sensitive information on our third party credit card processor, that information is encrypted and is protected with SSL.
CHILDREN
The safety of children is very important to us. Consequently, Oakhurst Feed Store and Pet Supply does not knowingly or intentionally collect information from persons under 13 years of age without parental consent. If you are under 13 and wish to purchase items from our Site or wish to provide personal information, ask a parent or guardian for assistance. Oakhurst Feed Store and Pet Supply cannot prohibit minors from visiting our Site and must rely on parents and guardians to decide which materials are appropriate for children under 13.
CHANGES/UPDATES TO NOTICES AND POLICIES
Because our Site and stores will continue to implement new technologies and improve the products and services we provide, our Notices and Policies are subject to change. We reserve the right to change or update our Notices and Policies and to modify or terminate the Site for any reason, without notice and without liability to you or any other participating third party. As a Site user, you are responsible for regularly reviewing our Notices and Policies in order to remain informed of our practices and your obligations as you visit and use our Site. Our current Notices and Policies constitute the entire agreement between you and Oakhurst Feed Store and Pet Supply, Inc. as you use our Site and supersedes all prior understandings or agreements, written or oral, in this regard.
More Information Concerning Changes to our Privacy Policy If there are significant changes or additions to our Privacy Policy, we will identify those changes below and/or in other communicative formats to keep you informed of any new information and procedures that may change the way we collect, use, or handle your personal information. If we change our information handling practices or this Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to "opt-out" of having your information used or shared in that new way.
To help you track significant changes to our Privacy Policy, a history of those changes will be noted here, beginning with changes published after our last revision date.
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